COVID-19 Safety Guidelines
Our museums, including the Natural History Museum’s outdoor spaces, are currently closed.
NHM Closure Announcement:
In an abundance of caution, and to align with county and state COVID-19 health precautions, NHM is voluntarily closing the Spider Pavilion and Nature Gardens starting Friday, November 20 through November 29, the remainder of the season. Throughout this year the safety of our staff, guests, and community has been our utmost priority, and our safety procedures for outdoor experiences are in line with all state and county health standards. However, we feel that this proactive measure is prudent at this time for us to do our part to help make L.A. safer as we head into the next several weeks.
If you have a Spider Pavilion ticket and pre-paid parking, we will automatically cancel your reservations and refund your tickets. There is no action needed on your part. If you have any questions or concerns, please feel free to contact our Guest Relations team at email@example.com.
Once we are able to open our doors once again, the museum will be implementing a number of measures, including:
- Timed ticket entry
- Limiting the number of guests to promote a physically distanced and safe environment
- Providing physical distance markers in high traffic areas and one-way directional flow
- Frequent and thorough cleaning of all public spaces including, restrooms, exhibition areas, handrails, and counters
- Adding plexiglass barriers to all ticketing stations
- Installing hand sanitizer stations throughout the museum.
All visitors are required to:
- Stay home if not feeling well
- Wear a face covering (except children under two years old). Masks with one-way valves are not permitted.
- Practice 6’ physical distancing
- Wash hands often
As an added level of screening, we will be scanning temperatures upon arrival.
Planning Your Visit
Please respect our staff
We look forward to your visit. Please note, the Natural History Museums of Los Angeles County will not tolerate inappropriate behavior, including, but not limited to, yelling, violence, intimidation, threats, harassment, aggression, swearing, damage, abuse, or sexual harassment. Individuals who are aggressive toward staff or other visitors will be expelled from NHM and escorted off the property.
Frequently Asked Questions
If you need assistance with your reservation or have additional questions, please contact our call center at (213) 763-3466 between 9 am–5 pm or email us at firstname.lastname@example.org.
COVID-19 Disclaimer and Waiver
The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious. The state of medical knowledge is evolving, but the virus is believed to spread from person-to-person contact and/or by contact with contaminated surfaces and objects, and in the air. People reportedly can be infected and show no symptoms and therefore spread the disease. There is no known cure or vaccine for COVID-19. Evidence has shown that COVID-19 can cause serious and potentially life-threatening illness and even death.
The safety measures and guidelines listed above are being implemented consistent with current guidance issued by federal, state, and local public health officials. Although these precautions are being taken, the Natural History Museums cannot prevent any guest from becoming exposed to, contracting, or spreading COVID-19 while visiting the Museum or utilizing its on-premises services. It is not possible to prevent the presence of the disease. Therefore, any guest who chooses to enter the Museum or utilize on-premises services may be exposing themselves to and/or increasing the risk of contracting or spreading COVID-19. As part of the ticketing process, guests will be required to sign a Waiver of Liability Relating to Coronavirus/COVID-19.